A severe storm can leave your home exposed to the elements in minutes. Whether it was a fast-moving hurricane band, a surprise hail storm, or straight-line winds that peeled back your shingles, the decisions you make in the first 48 hours can mean the difference between a smooth insurance claim and a costly, drawn-out fight. Here's a clear, step-by-step guide to protect your home, document your loss, and get the right help — in the right order.
Step 1: Prioritize Safety Before Anything Else
When the storm passes, your first instinct may be to get outside and assess the damage. Resist the urge to rush. Walk through your home first and look for:
- Water intrusion or active dripping on ceilings, in the attic, or near electrical panels
- Sagging ceilings — these can collapse without warning
- Downed power lines anywhere near the roof or yard
- Structural damage to exterior walls or the roof deck itself
If you see standing water near any electrical source, stay out of that area and shut off the breaker if you can do so safely. Never climb onto a wet or damaged roof yourself. Florida roofs are steep, slick after rain, and the deck below damaged shingles may already be compromised. Leave any hands-on roof work to a licensed professional.
Step 2: Document Everything Before You Touch It
Before you move a single piece of debris or cover anything, pull out your phone and document the damage thoroughly. This step protects your insurance claim more than almost anything else.
- Photograph from multiple angles — wide shots to establish context, close-ups to capture individual damage
- Record video while narrating what you see and when the storm occurred
- Take photos indoors too — damaged ceilings, wet insulation, water stains on walls
- Note the date and time on every photo (most phones do this automatically in the file metadata)
- Keep damaged materials — do not throw away shingles, gutters, or other debris until an adjuster has seen them
If it's safe to do so, walk the perimeter of your home and document missing shingles, dented or dislodged flashing, damaged gutters, and any punctures in the roof surface. The more evidence you capture before any repairs begin, the stronger your claim will be.
Step 3: Prevent Further Damage With Emergency Tarping
Florida's insurance market is unforgiving, and one of the few things that can hurt your claim is what's called "failure to mitigate" — meaning you didn't take reasonable steps to stop additional damage after the storm. This is where emergency tarping comes in.
What tarping does: A heavy-duty polyethylene tarp temporarily seals an exposed or breached section of roof, keeping rain, humidity, and debris out until a permanent repair can be scheduled.
Safe tarping tips:
- Use a tarp rated at least 6 mils thick; thicker is better in Florida's heat and UV conditions
- Extend the tarp at least 4 feet past the damaged area on all sides
- Secure it with sandbags, cap boards screwed into the deck at the roof edge, or purpose-made tarp anchors — never just lay it loose
- Do not use nails directly into the remaining shingles if you can avoid it, as this creates new damage
- If the roof pitch is steep, the damage is extensive, or you feel any uncertainty, stop and call a professional — emergency tarping services are widely available after Florida storms
Many licensed roofing contractors offer emergency tarping as a standalone service, often within hours of a storm. Call us and Rune Roofing can connect you with a licensed local roofer in Altamonte Springs, Florida who handles emergency tarp installation quickly and safely.
Step 4: Call Your Insurance Company (and Know What to Expect)
After you've documented the damage and stabilized the roof with a tarp, contact your homeowner's insurance company to open a claim. Do this within 24–48 hours if at all possible. Florida policies typically require "prompt notice" of a loss — delays can complicate your claim.
When you call, have ready:
- Your policy number
- The date and approximate time of the storm
- A description of the damage (your photos and video will help here)
- Any receipts or invoices if you've already had emergency tarping done
Your insurer will assign an adjuster to inspect the damage. You are not required to accept the first estimate, and you have the right to get your own contractor assessment. In fact, many Altamonte Springs homeowners find it helpful to have a licensed roofer present during the adjuster's visit to point out damage that's easy to overlook, like compromised flashing, lifted underlayment, or granule loss that only a trained eye catches.
For a deeper look at how the inspection process works, check out our guide to free inspection options in your area.
Step 5: Get a Licensed Contractor Assessment Before Signing Anything
Once the immediate emergency is handled, the next priority is a proper damage assessment from a licensed roofing contractor — not just an insurance adjuster. Depending on the scope of damage, your next steps may be a targeted roof repair, a partial section replacement, or a full roof replacement. A qualified contractor can tell you which option is appropriate and provide written documentation to support your claim.
Steer clear of door-to-door solicitors who appear in your neighborhood right after a storm. Known as "storm chasers," these unlicensed or out-of-state operators often disappear after collecting a deposit, leaving homeowners with unfinished work and no legal recourse. Florida law requires roofing contractors to hold a valid state license — always verify before you sign anything. Learn more about storm damage resources on our site.
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The hours right after a storm are stressful, but taking these steps in order — safety first, then documentation, then stabilization, then your insurer, then a licensed contractor — puts you in the strongest possible position. If you've just come through a storm and need help fast, call us today. Rune Roofing will connect you with a vetted, licensed local roofer in Altamonte Springs, Florida who can provide a free inspection, get a tarp on your roof quickly, and help you navigate the insurance process from start to finish.
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